FAQ's - InfraRed and Other Heating Facts

HEATME™ Frequently Asked Questions

Infrared Heating FAQs

1. What is infrared heating?
Infrared heating uses radiant energy to warm people, objects and surfaces directly rather than relying only on heating the surrounding air.

2. How does an infrared heater work?
It produces infrared radiation that travels through the air and transfers heat when it reaches people and surfaces.

3. Are infrared heaters energy efficient?
They can be very efficient when correctly sized and used for targeted or zone heating.

4. Are infrared heaters cheaper to run than conventional heaters?
They can reduce heating costs in suitable applications, especially where only occupied areas need heating.

5. What are the benefits of infrared heating?
Fast warmth, quiet operation, targeted heating, low air movement and simple electric operation.

6. Do infrared heaters heat the air or the people in the room?
Infrared heaters primarily warm people, objects and surfaces, which then also contribute to warming the surrounding space.

7. How quickly does an infrared heater produce heat?
Many infrared heaters begin producing noticeable radiant warmth within seconds.

8. Are infrared heaters suitable for New Zealand homes?
Yes. They can be used for living rooms, bedrooms, offices and many other residential spaces when correctly selected.

9. Are infrared heaters safe to use indoors?
Yes, when the heater is approved for indoor use and installed and operated according to the manufacturer's instructions.

10. Can infrared heaters be used outdoors?
Yes. Outdoor-rated infrared heaters are particularly effective for patios, decks and hospitality areas.

11. What size infrared heater do I need?
This depends on room size, ceiling height, insulation, exposure and the area you want to heat.

12. How many watts of infrared heating do I need per square metre?
There is no universal figure. The correct wattage depends on the building and heating application.

13. Can an infrared heater heat a whole room?
Yes, provided the system is correctly sized and positioned for the room.

14. Where is the best place to install an infrared heater?
Where radiant heat can reach the required area without being blocked by furniture or other obstacles.

15. Can infrared heaters be mounted on a wall or ceiling?
Yes. Many HEATME™ infrared heaters are designed for wall or ceiling mounting.

16. Do infrared heaters make noise?
Many operate silently because they do not require fans.

17. Do infrared heaters circulate dust?
Infrared heaters generally create less air movement than fan or convection heaters.

18. Do infrared heaters produce fumes or emissions?
Electric infrared heaters produce no combustion fumes at the point of use.

19. Can infrared heaters be controlled by a thermostat?
Yes. Many models can be connected to or include thermostatic controls.

20. Are Wi-Fi controlled infrared heaters available?
Yes. Selected HEATME™ models offer Wi-Fi and remote-control functionality.

21. What is the difference between infrared heating and convection heating?
Convection primarily heats the air, while infrared heating transfers radiant warmth directly to people and surfaces.

22. What is the difference between an infrared heater and a heat pump?
Infrared heaters provide direct radiant electric heat, while heat pumps transfer heat using a refrigeration system.

23. Are infrared heaters suitable for bathrooms?
Only heaters specifically rated and correctly installed for bathroom environments should be used.

24. Are infrared heaters suitable for high-ceiling rooms?
Yes. Radiant heating can be particularly useful because heat can be directed towards occupied areas below.

25. How long do infrared heaters last?
Service life varies by technology, usage and maintenance, but quality infrared heaters can provide many years of operation.

Far Infrared Heating FAQs

26. What is far infrared heating?
Far infrared is a longer-wavelength form of infrared energy commonly used for comfortable radiant space heating.

27. What is a far infrared heater?
It is a heater designed to emit primarily far infrared radiant energy towards people and surfaces.

28. How does far infrared heating work?
The heater converts electricity into radiant energy that is absorbed by surrounding surfaces and people.

29. What is the difference between infrared and far infrared heating?
Infrared covers a broad spectrum; far infrared refers specifically to its longer-wavelength range.

30. What is the difference between near, medium and far infrared heating?
They operate at different wavelengths and emitter temperatures, making each more suitable for different applications.

31. Are far infrared heaters energy efficient?
They can be efficient when properly sized and used for appropriate room or zone heating.

32. What does far infrared heat feel like?
It generally provides a gentle, even radiant warmth similar to feeling warmth from the sun without the UV radiation.

33. Are far infrared heaters suitable for home heating?
Yes. They are commonly used in living areas, bedrooms, offices and other indoor spaces.

34. Are far infrared heaters safe?
Yes, when approved, correctly installed and operated according to manufacturer requirements.

35. Do far infrared heaters heat objects rather than air?
Primarily yes. They warm surfaces and people, which can subsequently help warm the surrounding air.

36. How quickly does far infrared heating work?
Radiant warmth begins as the heater reaches operating temperature, although exact warm-up time varies by heater type.

37. What are ceramic far infrared heaters?
They use ceramic emitting elements designed to produce long-wave infrared heat.

38. What is a carbon infrared heater?
A carbon infrared heater uses a carbon-based heating element to generate radiant heat.

39. What is the difference between carbon and ceramic infrared heaters?
They use different emitter technologies and can vary in temperature, wavelength, response time and ideal application.

40. Which infrared technology is best for my application?
It depends on the space, mounting height, heating distance and whether you need gentle room heating or stronger targeted heat.

41. Can far infrared heaters be wall mounted?
Yes. Many models are designed specifically for wall installation.

42. Can far infrared heaters be ceiling mounted?
Yes, provided the selected heater is approved for ceiling mounting.

43. Are far infrared heaters suitable for offices?
Yes. Their quiet operation and low air movement can make them well suited to office environments.

44. Are far infrared heaters suitable for commercial buildings?
Yes. Correctly designed far infrared systems can be used in many commercial spaces.

45. Does far infrared heating require much maintenance?
Generally very little, although equipment should still be inspected and maintained according to manufacturer instructions.

Commercial Heating FAQs

46. What is the best heating solution for a commercial building?
It depends on the building size, insulation, ceiling height, occupancy and operating requirements.

47. Are infrared heaters suitable for commercial heating?
Yes. They are especially useful for targeted and zone heating.

48. What are the advantages of infrared heating for businesses?
Fast warmth, targeted heating, quiet operation and the ability to heat occupied zones rather than entire spaces.

49. How do I heat a large commercial space efficiently?
Start with a proper heating assessment and select equipment based on building dimensions, insulation and occupancy.

50. What type of heater is best for a shop or showroom?
Infrared, radiant or conventional electric heating may all be suitable depending on layout and customer comfort requirements.

51. What heating system is best for a restaurant or café?
A combination of indoor heating and targeted infrared heating may work well, particularly in outdoor dining areas.

52. Can infrared heaters be used in hospitality areas?
Yes. They are commonly used in restaurants, cafés, bars and outdoor dining spaces.

53. What is the best heating solution for an outdoor restaurant area?
Outdoor-rated infrared heaters are often an excellent choice because they provide direct radiant warmth.

54. Can commercial infrared heaters be installed on walls or ceilings?
Yes. Many commercial systems are designed for wall or ceiling installation.

55. How do you calculate the heating requirements for a commercial building?
We consider floor area, ceiling height, insulation, heat loss, building use and desired temperature.

56. Can infrared heating reduce commercial heating costs?
Potentially, particularly where targeted zone heating reduces unnecessary heating of unused areas.

57. Is zone heating suitable for commercial properties?
Yes. It can be very effective in buildings where only specific areas are regularly occupied.

58. What is commercial zone heating?
It means heating selected work or customer areas independently instead of heating the entire building equally.

59. Can I heat only occupied areas of a commercial building?
Yes. This is one of the main advantages of properly designed radiant heating.

60. Are electric commercial heaters easy to install?
Many are straightforward, although larger systems may require professional electrical installation.

61. Can commercial heaters be controlled by Wi-Fi or thermostats?
Yes. Selected systems can incorporate thermostats, timers, remote controls and Wi-Fi.

62. Are infrared heaters suitable for offices?
Yes, particularly where quiet, comfortable and targeted heating is required.

63. What heating is suitable for high-ceiling commercial buildings?
Infrared and radiant heating can be particularly effective because they direct warmth towards occupied areas.

64. Can HEATME™ help design a commercial heating solution?
Yes. We can help determine heater type, output, quantity and positioning for your application.

65. Does HEATME™ supply commercial heaters throughout New Zealand?
Yes. HEATME™ supplies commercial heating solutions to customers throughout New Zealand.

Industrial Heating FAQs

66. What is industrial infrared heating?
It uses high-output infrared technology to provide radiant heat in industrial and large commercial environments.

67. What is the best heating system for a warehouse?
The best system depends on warehouse size, height, insulation, doors, occupancy and required heating zones.

68. What type of heater is best for a workshop?
Infrared heating is often ideal because specific working areas can be heated directly.

69. How do you efficiently heat a large warehouse?
Use correctly positioned heaters to target occupied zones rather than automatically heating the entire building volume.

70. Are infrared heaters suitable for warehouses?
Yes. They are particularly useful in large or high-ceiling warehouses.

71. Why is radiant heating effective in warehouses?
It directs energy towards floors, equipment and people instead of relying solely on maintaining warm air throughout a huge space.

72. How do you heat a warehouse with high ceilings?
High-mounted industrial radiant heaters can direct heat down towards working and occupied areas.

73. Can infrared heaters heat individual workstations?
Yes. This is known as targeted or zone heating.

74. What is industrial zone heating?
Industrial zone heating provides heat only to selected working areas within a larger building.

75. Is it necessary to heat an entire warehouse?
Not always. Targeted heating may be more practical where only certain areas are occupied.

76. What are the advantages of industrial electric heaters?
Simple operation, no on-site fuel storage, no combustion exhaust at the heater and good controllability.

77. Are electric industrial heaters cleaner than gas heaters?
Electric heaters do not create combustion emissions at the point of use.

78. Do industrial electric heaters produce fumes?
No combustion fumes are produced by the electric heating process itself.

79. What electrical supply is required for an industrial heater?
This depends on heater output. Larger industrial heaters commonly require a suitable 3-phase electrical supply.

80. What is a 3-phase industrial heater?
It is a higher-output electric heater designed to operate from a 3-phase electrical power supply.

81. When should I use a 3-phase heater?
When higher heating output is required and a suitable 3-phase electrical supply is available.

82. How powerful does an industrial heater need to be?
That depends on building size, insulation, ambient conditions and the required temperature increase.

83. How do I calculate heating requirements for a warehouse?
A proper assessment considers building volume, insulation, heat loss, outdoor temperature and required heating zones.

84. Can industrial infrared heaters be ceiling mounted?
Yes. Many industrial radiant heaters are designed for high-level or ceiling installation.

85. Can industrial heaters be used on construction sites?
Yes, provided the heater and electrical supply are appropriate for the site conditions.

86. Are industrial heaters suitable for factories and manufacturing facilities?
Yes. They can provide whole-area or targeted workstation heating.

87. Can infrared heating be used in agricultural buildings?
Yes, subject to the environmental conditions and the heater's suitability for that application.

88. Can industrial heaters be used for drying applications?
Yes. Certain heating systems can assist with controlled drying processes.

89. Can industrial heaters be used for temporary heating?
Yes. Portable and hire systems are particularly suitable for temporary applications.

90. Does HEATME™ offer industrial heater hire in New Zealand?
Yes. HEATME™ offers selected industrial heating equipment for hire, subject to availability.

Industrial Heater Hire FAQs

91. Can I hire an industrial heater instead of buying one?
Yes. Hiring is ideal for temporary, seasonal or project-based heating requirements.

92. Does HEATME™ offer 3-phase heater hire?
Yes, selected 3-phase industrial heaters are available for hire subject to availability.

93. How much does industrial heater hire cost?
Pricing depends on the heater, hire period, quantity and project requirements.

94. Can industrial heaters be hired short term?
Yes. Short-term hire options are available.

95. Can industrial heaters be hired for several months?
Yes. Longer-term hire can be arranged subject to equipment availability.

96. What size industrial heater can I hire?
Available heater sizes vary. Contact HEATME™ with your space and heating requirements.

97. Can I hire heaters for a warehouse?
Yes. Warehouse heating is one of the main applications for industrial heater hire.

98. Can I hire heaters for a construction site?
Yes, provided suitable electrical supply and safe operating conditions are available.

99. Can I hire heating equipment for an event or temporary building?
Potentially yes. We can assess your site and heating requirements.

100. What electrical connection is required for a hire heater?
It depends on the unit. Larger HEATME™ hire heaters may require 3-phase power.

101. Does HEATME™ provide advice before hiring an industrial heater?
Yes. We can help determine suitable equipment based on your application.

102. Is industrial heater hire available throughout New Zealand?
Contact HEATME™ with your location and requirements so we can confirm equipment and delivery availability.

Outdoor Infrared Heating FAQs

103. What is the best heater for an outdoor patio?
An outdoor-rated infrared heater is often an excellent option for patios and covered entertaining areas.

104. Do infrared heaters work outdoors?
Yes. Infrared heaters provide direct radiant warmth rather than trying to heat all the surrounding outdoor air.

105. Are infrared heaters effective in windy conditions?
They can perform better than air-based heating in exposed areas, although strong wind can still affect comfort.

106. What size outdoor infrared heater do I need?
This depends on the area, mounting height, exposure and desired level of warmth.

107. Where should an outdoor infrared heater be installed?
Position it so radiant heat reaches the main seating or occupied area while maintaining required safety clearances.

108. Can outdoor heaters be wall mounted?
Yes. Many outdoor infrared heaters are specifically designed for wall mounting.

109. Can infrared heaters be mounted under a pergola?
Yes, if the heater is suitable and all installation and clearance requirements are followed.

110. Are outdoor infrared heaters suitable for restaurants and cafés?
Yes. They are widely suited to outdoor dining and hospitality applications.

111. Are electric outdoor heaters cheaper to operate than gas patio heaters?
Operating costs depend on electricity and gas prices, heater output and how the equipment is used.

112. What IP rating should an outdoor heater have?
The required IP rating depends on its exposure to water, weather and installation location.

113. Can outdoor heaters be controlled remotely?
Yes. Selected models offer remote-control operation.

114. Are Wi-Fi outdoor heaters available?
Yes. Selected HEATME™ models include smart-control options.

Choosing the Right Heater FAQs

115. Which HEATME™ heater is right for me?
Tell us your space dimensions, application and heating requirements and we can recommend suitable options.

116. How do I calculate what size heater I need?
Consider room volume, insulation, ceiling height, heat loss and desired temperature increase.

117. Does ceiling height affect the size of heater required?
Yes. Higher ceilings generally increase heating requirements and influence heater positioning.

118. Does insulation affect heating requirements?
Yes. Well-insulated spaces generally require less energy to maintain comfortable temperatures.

119. Should I choose infrared, radiant, ceramic or carbon heating?
The best technology depends on the heating distance, space, required intensity and application.

120. Should I use one large heater or several smaller heaters?
Several heaters can provide better coverage and zoning in some spaces, while a single heater may suit smaller areas.

121. What is the best heater for a difficult-to-heat space?
Infrared or radiant heating is often worth considering for large, open, draughty or high-ceiling areas.

122. Can HEATME™ recommend a heater from my room measurements?
Yes. Send us the dimensions, ceiling height, insulation details and intended use.

123. Can HEATME™ design a heating system for a warehouse or workshop?
Yes. We can help with heater selection, quantity, positioning and overall heating requirements.

124. Does HEATME™ supply residential, commercial and industrial heaters across New Zealand?
Yes. HEATME™ provides heating solutions for residential, commercial, outdoor, specialist and industrial applications throughout New Zealand.

Need Help Choosing?

Not sure whether you need infrared, far infrared, commercial or industrial heating?

Contact HEATME™ with your space dimensions, ceiling height, insulation, electrical supply and intended use, and we can help you find the most suitable heating solution.

HEATME™ – Smarter Heating Solutions for New Zealand.

Infrared heating is a method where infrared heating technology directs radiant energy to people and objects in a room or outdoor space. Unlike convection heaters, which warm the air, infrared heaters warm solid objects directly, providing fast and efficient comfort.

Ceramic heater technology uses a ceramic heating element that warms quickly, is energy-efficient, and provides even heat distribution. Many units combine ceramic heater technology with infrared heating for maximum efficiency.

Infrared heater vs halogen heater differs mainly in wavelength and efficiency. Infrared heaters deliver gentle, even heat directly to objects, while halogen heaters produce more intense, short-wave radiant heat. HEATME™ offers both options depending on your space and usage requirements.

Whereas classic convection heaters, warm a room by circulating warm air. HEATME™ infrared heating technology panels direct radiant energy directly to people and objects in the room or outdoor space. Infrared rays heat by 'releasing heat energy' upon contact with solid objects and people. This heat energy absorbed by people, furniture and walls is also reflected into the environment to warm the entire space - a win win.

Assuming an electricity rate of $0.35 per kilowatt-hour, the operating costs for HEATME™ Heaters range from $0.63 per hour (1800 W) to $1.12 per hour (3200 W). For comparison, a much less efficient “mushroom-type” patio heater with 13 kW costs $4.55 per hour to run, i.e. four times as much as the most powerful electric heating unit.

The difference is only in the radiant panel design. The inside heating elements and structure are same, and the heating efficiency is also same.

Recommended installation height is 1.8 to 2.5 meters from ground level. Heater angle can be adjusted to suit.

Basically, the shorter the wave, the more easily it travels through the air. Short wave Infra Red generates heat by heating the object it touches, without directly heating the air around it. This creates even and effective, instant-heat with out pre-heating. A good example for this mode of action is the effect that occurs when a person walks out of the shade into the sunlight. Although the ambient temperature remains the same, they feel the temperature as considerably warmer under direct solar radiation.

Benefits of short-wave Infrared radiation lamps compared with other radiating elements  

Efficiency:        
92% of the electrical energy consumed is transformed into Infrared radiation and hence into heat.

Ability to direct the radiation:

As with light, it is not affected
by air currents, there is no loss of energy, and the heat is applied where it is needed. 

Versatility:     
The power input can be adjusted between 0% and 100% without any effect on component lifespan. 

Cleanliness and Safety:

No noise, dust or smoke and no
outward combustion or fire risk. 

Compactness :                            

Optimal power to density ratio.

Installation and use:
Simple and easy to install and operate. Models include mobile app remote control options.

An Infrared heater is a 'body' with a higher temperature which transfers energy to a 'body' with a lower temperature through electromagnetic radiation. Depending on the temperature of the emitting body, the wavelength of the Infrared radiation ranges
from 780 nm to 1 mm. The relationship between temperature and wavelength is expressed by the Wien's displacement law. No contact or medium between the two bodies is needed for the energy transfer. e.g. Infra Red heaters can be operated in vacuum.

One classification of Infrared heaters is by the wavelength bands of Infra Red emission. Short wave or near-infrared for the range from 780 nm to 1,400 nm. These emitters are also named 'bright' because some visible light is still emitted; Medium Infrared is between 1,400 nm and 3,000 nm; and FAR Infrared or dark emitters for everything above 3,000 nm.

Absolutely. You can buy radiant heater units suitable for indoor or outdoor spaces, including commercial applications. Our experts can advise on the best model for your needs.

Yes, many units are designed for outdoor use and can be considered outdoor electric heaters, providing effective, safe, and energy-efficient warmth.

Generally, it will take 4 to 10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order and stock availability.

We do sell direct and also have a distributers and wholesalers around New Zealand and Australia who can service your requirements.

You can buy direct from the HEATME™ Online store or contact us for details of where to buy. If you wish to become a trade partner - use our website contact form for trades.

We offer two years warranty on all direct purchased heaters. Please refer to and read our Terms & Conditions of sale - you will find the link to T&Cs as well as privacy and cookie policies in the footer section of this website.